This service for terminals 2,3 and 5 uses a secure compound and a friendly insured drivers service to ensure you a stress free experience when travelling from Heathrow.
Protected by a sophisticated key intruder system, CCTV surveillance, secure fencing, and vigilant security dogs, our premises boast a twin electric metal gate for an added layer of security. Your peace of mind is our top priority, and our comprehensive security measures ensure a safe and secure environment for your belongings.
As you are using a Meet and Greet Service there are no facilities provided by the service. You will have access to all airport facilities after the car handover process.
IMPORTANT INFORMATION: PLEASE READ BEFORE YOUR TRAVEL
Not suitable for Terminal 4.
From January 1, 2024, customers must pay car park entry and exit fees.
Your booking times are fixed. Timekeeping is crucial.
Early or late arrivals require prior permission and may incur delays.
Call 07530 500009 20 minutes before the scheduled arrival time (no text/voicemail).
Service Instructions:
Read instructions only for the relevant terminal you are flying from.
Postcodes may not be accurate; follow airport signs upon entering.
Late fees and charges for incorrect bookings apply; ensure correct drop-off times.
Late Arrivals and Delays:
Vehicle collection or flight delays after 23:30hrs incur a levy fee of £20 per hour.
Payments must be cleared before vehicle collection.
Terminal Specific Instructions:
Terminal 2:
Drop-off: Follow signs, take Level 4, Rows A/B.
Return: Call 07530 500009 after collecting bags; pick up on Level 4, Zones A/B.
Terminal 3:
Drop-off: Follow signs, take Level 4, Rows A/B.
Return: Call 07530 500009 after collecting bags; pick up on Level 4, Zones A/B.
Terminal 5:
Drop-off: Follow signs, take Level 4, Rows R/S.
Return: Call 07530 500009 after collecting bags; pick up on Level 4, Rows R/S.
Important Note:
A 15-min window is given for vehicle collection and exit without additional charges.
Ensure to call only when ready; car park charges after this time are your responsibility.
Flight Number Accuracy:
We track the return flight number provided during booking. Incorrect flight numbers may cause delays.
Car Park Height Restrictions:
Terminal 2: 2.05m (6ft 9in)
Terminal 3: 2.2m (7ft 2in)
Terminal 5: 2.2m (7ft 2in)
Vehicle Condition Requirements:
Ensure the vehicle is roadworthy, taxed, and holds a valid MOT (minimum tyre tread: 1.6mm).
Refusal to collect cars not meeting criteria.
ULEZ Charges:
London's ULEZ applies from August 29, 2023.
Check your vehicle's compliance and pay charges using the TFL ULEZ Checker.
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Aero House, Sipson Road,, UB70JD, west Drayton