Travelling from Gatwick Airport with Reduced Mobility: A Complete Guide
Travelling with a disability or reduced mobility doesn’t have to be stressful. London Gatwick Airport offers a range of services to make your journey as smooth as possible. From requesting assistance to accessible parking options and useful travel tips, here’s everything you need to know for a hassle-free experience.
1. How to Request Assistance at Gatwick Airport
Gatwick Airport provides a dedicated assistance service for passengers with reduced mobility (PRM). To ensure you receive the support you need, follow these steps:
- Book in advance: Inform your airline or travel agent about your assistance requirements at least 48 hours before your departure.
- Help points: There are special assistance help points across both terminals, in car parks, baggage claim areas, and forecourts where you can request assistance.
- Comprehensive support: The assistance team will guide you through check-in, security, and boarding, ensuring a smooth journey.
2. Accessible Parking at Gatwick Airport
If you’re driving to the airport, Gatwick offers various parking solutions for travellers with disabilities:
- Blue Badge parking: Designated spaces are available in all car parks, close to terminal entrances.
- Premium Blue Badge parking: These spaces offer same-level access to terminals and can be found in both North and South Terminal car parks.
- Valet parking: A great option if you want to avoid long walks. Simply drop off your vehicle at the terminal, and it will be parked for you.
- Alternative parking options: Compare and book a parking space in advance through Parkos for a stress-free start to your journey.
3. Navigating Gatwick Airport with Ease
Gatwick Airport is equipped with various facilities to assist passengers with reduced mobility:
- Lifts and ramps: All areas of the airport are accessible with lifts and ramps.
- Accessible toilets: Located throughout the airport.
- Special assistance seating: Waiting areas have dedicated spaces for passengers requiring assistance.
4. Security and Boarding for Passengers with Reduced Mobility
To ensure a seamless experience, Gatwick provides tailored security and boarding procedures:
- Fast-track security: Passengers who require assistance can use priority security lanes.
- Private screening: If needed, you can request a private security check.
- Mobility aids: Wheelchairs can be used until boarding and will be available on arrival.
- Assistance dogs: Service dogs are welcome in all airport areas.
5. Top Tips for a Stress-Free Journey
Make the most of your time at Gatwick Airport with these handy tips:
- Arrive early: Allow at least 2 hours before your flight for assistance procedures.
- Check airline policies: Each airline has specific rules regarding wheelchairs and mobility aids.
- Label your equipment: Ensure your mobility aid is clearly marked with your contact details.
With the right planning and support, your journey from Gatwick Airport can be smooth and stress-free.
